Privacy statement

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Xultbooks.com is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. We are registered with the ICO.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you place an order, we will need to collect the following types of information:

• your name
• address
• phone number
• email address
• credit/ debit card details

If you are purchasing on behalf of a company, we will require the following additional information:

• company name
• VAT number (if registered)
• type of business

This Information allows us to process and fulfill your order. You have the option to withhold personal information that is not required for the order process.

We use your personal information for payment and billing purposes and to ensure that the best possible service is provided. We will email you to keep you up-to-date with your order's progress, however, we will not send you marketing emails without your consent.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access in accordance with the UK data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by accessing your 'My Account online'. You may also contact us by email on customercare@xultbooks.com.

We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this from happening. Any information collected in this way can be used to identify you unless you change your browser settings.

In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorization outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

If you have any questions about privacy please contact us at privacy@xultbooks.com.

 

Also see:

Terms and conditions of sale

Terms and conditions of website use

Terms and conditions of user added content

Security policy

Download a full copy of our terms and conditions